Privacy rules
Scope
This data protection declaration informs users about the type, scope and purposes of the collection and use of personal data by the responsible provider on this website (hereinafter referred to as "offer").
The legal basis for data protection can be found in the Federal Data Protection Act (BDSG) or, as of May 25, 2018, in the EU General Data Protection Regulation (EU GDPR) and the Telemedia Act (TMG).
Anbieter
conplus Mittelstandslösungen GmbH
A company of cplus Informationssysteme und –beratung GmbH and CONSULT + SYSTEM G.R.O.U.P. GmbH
An der Strusbek 18
D-22926 Ahrensburg (bei Hamburg)
Telefon: +49 (0) 4102 - 806729-0
Telefax: +49 (0) 4102 - 806729-15
Konrad-Zuse-Ring 16a
D-41179 Mönchengladbach
Telefon: +49 (0) 2161 - 56382-10
Telefax: +49 (0) 2161 - 56382-29
eMail: webmaster@conplus.biz
Internet: www.conplus-gmbh.com
Managing directors authorized to represent: Dipl. Inf. Manfred Prager, Winfried Fuchs
Register court: District court Lübeck
Registration number: HRB 15132 HL
Sales tax identification number according to § 27 a sales tax law: DE 301 322 524
Data protection
Protection of privacy is of crucial importance for the future of internet-based business models and for the development of an internet-based economy. We are committed to this privacy policy to demonstrate our part in protecting the privacy and privacy of individuals. This data protection declaration describes how we handle information that can be used directly or indirectly to identify individuals ("personal data").
A. General information
What does this data protection declaration apply to?
This data protection declaration applies to personal data which you provide to conplus or which are derived from the personal data as described below.
Responsible body.
The responsible body for data protection at conplus Mittelstandslösungen GmbH, Ahrensburg and Mönchengladbach can be reached at datenschutz@conplus.biz.
What does conplus do with my personal data?
conplus processes the personal data covered by this data protection declaration exclusively as described here. Further information can be found in sections B and C below. To the extent that the processing of your personal data is based on a legal requirement, section B below contains information on which personal data conplus processes or uses for which purposes. To the extent that your consent is required to process your personal data, you will find further information in Section C below.
Duration of processing personal data.
Insofar as conplus processes and uses your personal data on the basis of a legal permit (see Section B below) or within the scope of your consent (see Section C below), conplus only stores your personal data (i) for as long as the purposes set out below require, or (ii) until you object to the use of your personal data by conplus (insofar as conplus has a legitimate interest in the use of your personal data) or (iii) until you revoke your consent (insofar as you consent to the use of your personal data have consented through conplus). However, if a longer storage of your personal data by conplus is mandatory by law or conplus needs your personal data to assert legal claims or defense against legal claims, conplus will save your personal data until the corresponding retention period has expired or until the claims have been settled.
Why do I have to provide personal data?
Basically, the granting of consent or the provision of personal data is completely voluntary. If you do not give your consent or do not provide any personal data, this generally has no adverse effects on you. However, there are situations in which conplus cannot act without certain personal data, for example because this personal data is required to process your orders or to give you access to a website or a newsletter. In such cases, conplus can unfortunately not provide you with the desired information without the relevant personal data.
Where is my personal data processed?
conplus processes personal data exclusively on computers in the European Economic Area ("EEA").
Rights of the affected persons.
You can request information from conplus about which personal data conplus processes about you at any time, as well as the correction or deletion of this personal data. Please note, however, that conplus can only delete your personal data if there is no legal obligation to keep it or conplus has no overriding right to keep it. Please also consider that after the deletion of your personal data requested by you, you can no longer use conplus services that require the use of your personal data by conplus.
If conplus uses your personal data based on your consent or to carry out a contract with you, you can also request a copy of the personal data that you have provided to conplus from conplus. Please send your request to the email address below and state what information or processing activities your request relates to, in what format you want this information and whether the personal data is sent to you or to another recipient should be sent. conplus will carefully examine your application and clarify with you how it can best be fulfilled.Furthermore, you can request conplus in the following cases that conplus restricts the further processing of your personal data: (i) if you assert that the personal data held by conplus about you are incorrect (however only as long as conplus for checking the accuracy of the personal data concerned), (ii) if there is no legal basis for the processing of your personal data by conplus and you request that your personal data be no longer processed by conplus, (iii) if conplus does not process your personal data more is required, but you assert that conplus must continue to store this data so that you can assert or exercise legal claims or defend yourself against third party claims, or (iv) if you want conplus to process your personal data (based on the legitimate interest of conplus as described in Absc section B below), as long as the examination of a primary interest of conplus in the processing of your personal data or a legal retention requirement requires.
Please direct all inquiries under this section to datenschutz@conplus.biz.
Right of appeal.
If you believe that conplus does not process your personal data in accordance with the requirements described here or with the data protection laws applicable in the EEA, you can lodge a complaint at any time with the data protection authority of the EEA member country in which you are located, or at the data protection authority of the country or federal state in which conplus has its registered office.
B. Where conplus uses my personal data due to a legal permission
In the following cases, conplus is permitted to process your personal data due to the applicable data protection laws.
Provision of the desired goods or services.
When you order goods or services from conplus, conplus uses the personal data that you enter in the order or registration form (usually the following information or part of it: your name, your (email) address, your telephone number, name and address of your company, your job title or role and, if a payment has to be made to conplus, your credit card number or bank details), exclusively for the processing of your order or for the provision of the desired goods or services. This may include performing the necessary steps prior to entering into the contract, answering your related questions, submitting shipping and billing information, and processing or providing customer feedback and support. This can also include chat or conversation data that you may generate via the chat functions on conplus.com or other local conplus websites, in contact forms, emails or phone calls. In this data protection declaration, "goods and services" include web services, offers, competitions, raffles, other content, newsletters not related to marketing, white papers, learning programs, training courses and events from conplus and access to them.
If you participate in learning programs or training courses offered by conplus, conplus can also track your learning progress in order to provide you with this information. In addition, we communicate at regular intervals by email with users who purchase our services, but also by telephone when it comes to dealing with customer complaints or investigating suspicious processes. conplus can use your email address to confirm that you have opened an account, to send payment notifications, to inform you about changes to conplus products and services and to send notifications and other notices required by law. As a rule, users cannot object to the receipt of such information that is not marketing-related but only necessary for the respective business relationship. With regard to marketing-related types of communication (ie emails and phone calls), conplus will (i), if required by law, only send you such information if you have given your consent and (ii) give you the opportunity to object to object to the sending of further marketing-related types of communication. You can object at any time to datenschutz@conplus.biz.
Compliance with regulations.
conplus and its products, technologies and services are subject to export regulations from various countries, including those of the European Union and its member states and those of the USA. You acknowledge that conplus is required by the applicable export regulations, trade sanctions and embargoes of these countries to take measures to prevent the companies, organizations and parties listed in certain sanctioned party lists (Sanctioned Party Lists), via which Access websites or other delivery channels controlled by conplus to certain products, technologies and services. These measures may include the following: (i) automated comparison of the user login data described here and other information that a user provides about his identity with applicable sanction lists; (ii) regular repetitions of such comparisons when sanction lists are updated or a user updates his information; (iii) blocking access to conplus services and systems if a possible match is found; and (iv) contacting the user in the event of a possible match to verify their identity.
Furthermore, you acknowledge that information that is used to track your decisions regarding the processing or use of your personal data or the receipt of marketing material (ie depending on the country in which the respective company of the conplus group operates, whether you are receiving it have expressly consented to marketing material or have objected to the receipt of marketing material), may be saved by companies of the conplus group and may be exchanged between them, insofar as this is necessary to comply with legal regulations.
Legitimate interest of conplus.
Each of the following use cases represents a legitimate interest of conplus in the processing or use of your personal data. If you do not agree with this procedure, you can object to the processing or use of your personal data by conplus, as described below.
Questionnaires and surveys.
conplus can invite you to participate in customer surveys. The questionnaires used are generally designed so that they can be answered without providing personal data. If you nevertheless provide personal data in a questionnaire or in a survey, conplus can use this personal data to improve its products and services.
Creation of anonymized data records.
conplus can anonymize the personal data covered by this data protection declaration in order to create anonymized data records, which are then used to improve the products and services of conplus and its affiliates.
Recording of phone calls and chats for quality improvement purposes.
conplus can record phone calls (after being informed during the call and before the recording begins) or chat sessions in order to improve the quality of their services, to keep you up to date or to obtain feedback.
As part of an existing business relationship between you and conplus, conplus can inform you about conplus products or services (including webinars, seminars or events) that are similar to products and services that you have already purchased from conplus, as far as permitted by local laws have or use or are related to them. Furthermore, if you have attended a webinar, seminar or event from conplus or have purchased products or services from conplus, conplus can contact you to get feedback regarding an improvement of the webinar, seminars, events, product or service.
Right to object.
You can object to the use of your personal data for the purposes described above at datenschutz@conplus.biz at any time. In this case, conplus stops using your personal data for the purposes listed above (i.e. based on a legitimate interest as described above) and removes them from your systems, unless conplus is the use of this personal data for another Permitted purpose stated in this data protection declaration or conplus establishes an imperative legitimate interest in the further processing of your personal data and can prove this.
C. Where conplus uses my personal data based on my consent
In the following cases, conplus only uses your personal data as described below if you have given your prior consent to the processing operations concerned. Therefore, any information about a processing operation in relation to personal data is linked to a declaration of consent.
News about conplus products and services.
Subject to the relevant provisions and your consent, conplus can provide your name, your email and postal address, your telephone number, your job title and basic information about your employer (name, address and industry) as well as an interaction profile based on your previous interactions with conplus (previous purchases , Participation in webinars, seminars or events or use of (web) services;) to inform you about current product announcements, software updates and upgrades, special offers and other information about software and services from conplus (including via a marketing-related newsletter ) and to keep up to date with conplus events and to display relevant content on the conplus websites.
Special categories of personal data.
In connection with the registration for an event or seminar and the provision of access to it, conplus may ask you for certain information about your health in order to be able to take into account the needs of people with disabilities or certain nutritional requirements during the event. The use of such information by conplus is based on the consent you have given. Please note that conplus can only take appropriate measures if you indicate a possible disability or special nutritional needs.
Event data.
If you register for an event, seminar or webinar from conplus, conplus can pass on basic participant data (your name, your company and your email address) to other participants of the same event for the purpose of exchanging information and ideas.
Forwarding of your personal data to other companies affiliated with conplus.
conplus can transfer your personal data to other affiliated companies. These are currently the partner companies CPLUS Ahrensburg and CONPLUS, Mönchengladbach. In the event of forwarding, these companies will use your personal data for the same purposes and under the same conditions as described in Section C above. Likewise, we have to forward order-related data to suppliers (e.g. SAP, customs authorities, TE Consoft, etc.) when ordering a product from these partners.
Revocation of a given consent.
You can revoke your consent given as part of this data protection declaration at any time by withdrawing it at datenschutz@conplus.biz. In the event of revocation, conplus will not process the personal data for which consent was given unless conplus is legally obliged to do so. If conplus is legally obliged to store your personal data, the further processing of your personal data will be restricted accordingly and the data will only be saved for the legally prescribed retention period. However, the revocation has no effect on the past processing of personal data by conplus until the time of the revocation. Furthermore, if your use of a conplus offer requires your prior consent, conplus can no longer provide you with the service in question after you withdraw your consent.
Google AdWords
conplus uses Google conversion tracking. If you have reached our website via an advertisement placed by Google, Google Adwords will set a cookie on your computer. The cookie for conversion tracking is set when a user clicks on an advertisement placed by Google. These cookies expire after 30 days and are not used for personal identification. If the user visits certain pages of our website and the cookie has not yet expired, we and Google can recognize that the user clicked on the ad and was redirected to this page. Every Google AdWords customer receives a different cookie. Cookies cannot therefore be tracked via the websites of AdWords customers. The information obtained using the conversion cookie is used to create conversion statistics for AdWords customers who have opted for conversion tracking. Customers learn the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, you will not receive any information that can be used to personally identify users.
If you do not want to participate in the tracking, you can refuse the setting of a cookie required for this - for example via a browser setting that generally deactivates the automatic setting of cookies or set your browser so that cookies from the domain "googleleadservices.com" are blocked.
Please note that you must not delete the opt-out cookies as long as you do not want measurement data to be recorded. If you have deleted all your cookies in the browser, you have to set the respective opt-out cookie again.
Matomo (Piwik)
conplus uses Matomo (formerly Piwik), an open source software for statistical evaluation of user access. Matomo uses so-called “cookies”, text files that are stored on the user's computer and that enable an analysis of the use of the website by the user. The information generated by the cookie about the use of this offer is stored on the provider's server in Germany. The IP address is anonymized immediately after processing and before it is saved. Users can prevent the installation of cookies by setting their browser software accordingly; However, the provider points out to the users that in this case they may not be able to use all functions of this website to their full extent.
In this respect, we would like to point out that there is a possibility that data of users outside the European Union, especially in the USA, will be processed. This can result in increased risks for the user to the extent that e.g. later access to user data can be made more difficult. We also have no access to this user data. Twitter is the only means of access. Twitter Inc. is certified under the Privacy Shield and is therefore committed to complying with European data protection standardsWe maintain an online presence on Twitter to present our company and our services and to communicate with customers / interested parties. Twitter is a service of Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA.https://www.privacyshield.gov/participant?id=a2zt0000000TORzAAO&status=Active
You can find Twitter's data protection information at
https://twitter.com/de/privacy
We maintain an online presence on LinkedIn to present our company and our services and to communicate with customers / interested parties. LinkedIn is a service of LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland, a subsidiary of LinkedIn Corporation, 1000 W. Maude Avenue, Sunnyvale, CA 94085, USA.
In this respect, we would like to point out that there is a possibility that data of users outside the European Union, especially in the USA, will be processed. This can result in increased risks for the user to the extent that e.g. later access to user data can be made more difficult. We also have no access to this user data. Access is exclusively with LinkedIn. LinkedIn Corporation is certified under the Privacy Shield and is committed to complying with European data protection standards
You can find LinkedIn's data protection information at
https://www.privacyshield.gov/participant?id=a2zt0000000L0UZAA0&status=Activehttps://www.linkedin.com/legal/privacy-policy
We operate a company presence on the Facebook platform to advertise our products and services and to communicate with interested parties or customers.
On this social media platform, we are jointly responsible with Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbor, Dublin 2 Ireland.
Facebook's data protection officer can be reached via a contact form:
https://www.facebook.com/help/contact/540977946302970
We have regulated joint responsibility in an agreement regarding the respective obligations within the meaning of the GDPR. This agreement, from which the mutual obligations arise, is available at the following link:
https://www.facebook.com/legal/terms/page_controller_addendum
The legal basis can also be the user's consent in accordance with Art. 6 Para. 1 lit. a GDPR towards the platform operator. The user can revoke his consent to this in accordance with Art. 7 Para. 3 GDPR at any time by notifying the platform operator for the future.The legal basis for the processing of personal data that follows and is reproduced below is Art. 6 Para. 1 lit. f GDPR. Our legitimate interest is in the analysis, communication, sales and advertising of our products and services.
When you access our online presence on the Facebook platform, Facebook Ireland Ltd. As the operator of the platform in the EU, user data (e.g. personal information, IP address etc.) is processed.
This user data is used for statistical information about the use of our company presence on Facebook. Facebook Ireland Ltd. uses this data for market research and advertising purposes as well as to create user profiles. Based on these profiles, it is Facebook Ireland Ltd. For example, it is possible to advertise users inside and outside of Facebook based on interests. If the user is logged into his account on Facebook at the time of the call, Facebook Ireland Ltd. also link the data to the respective user account.
To process the data, Facebook Ireland Ltd. possibly also set cookies.
If the user contacts us via Facebook, the user's personal data entered on this occasion will be used to process the request. We will delete the user's data, provided that the user's request has been answered in the end and there are no statutory retention requirements, such as with a subsequent contract execution.
If the user does not consent to this processing, it is possible to prevent the installation of cookies by setting the browser accordingly. Cookies that have already been saved can also be deleted at any time. The settings for this depend on the respective browser. In the case of flash cookies, processing cannot be prevented via the settings of the browser, but rather through the corresponding setting of the flash player. If the user prevents or restricts the installation of cookies, this can lead to the fact that not all functions of Facebook are fully usable.
More information on the processing activities, their prevention and the deletion of the data processed by Facebook can be found in the Facebook data policy:
It is not excluded that the processing by Facebook Ireland Ltd. also via Facebook Inc., 1601 Willow Road, Menlo Park, California 94025 in the USA.
https://www.facebook.com/privacy/explanation
https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active
We operate a company presence on the Instagram platform to promote our products and services and to communicate with interested parties or customers.
On this social media platform, we are jointly responsible with Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbor, Dublin 2 Ireland.
Instagram's data protection officer can be reached via a contact form:
The legal basis for the processing of personal data that follows and is reproduced below is Art. 6 Para. 1 lit. f GDPR. Our legitimate interest is in the analysis, communication, sales and advertising of our products and services.
We have regulated joint responsibility in an agreement regarding the respective obligations within the meaning of the GDPR. This agreement, from which the mutual obligations arise, is available at the following link:https://www.facebook.com/help/contact/540977946302970https://www.facebook.com/legal/terms/page_controller_addendum
The legal basis can also be the user's consent in accordance with Art. 6 Para. 1 lit. a GDPR towards the platform operator. The user can revoke his consent for this in accordance with Art. 7 Para. 3 GDPR at any time by notifying the platform operator.
This user data is used for statistical information about the use of our company presence on Instagram. Facebook Ireland Ltd. uses this data for market research and advertising purposes as well as to create user profiles. Based on these profiles, it is Facebook Ireland Ltd. For example, it is possible to advertise users inside and outside of Instagram based on interests. If the user is logged into his Instagram account at the time of the call, Facebook Ireland Ltd. also link the data to the respective user account.
When you access our online presence on the Instagram platform, Facebook Ireland Ltd. As the operator of the platform in the EU, user data (e.g. personal information, IP address etc.) is processed.
If the user contacts Instagram, the user's personal data entered on this occasion will be used to process the request. We will delete the user's data, provided that the user's request has been answered in the end and there are no statutory retention requirements, such as with a subsequent contract execution.
To process the data, Facebook Ireland Ltd. possibly also set cookies.
If the user does not consent to this processing, it is possible to prevent the installation of cookies by setting the browser accordingly. Cookies that have already been saved can also be deleted at any time. The settings for this depend on the respective browser. In the case of flash cookies, processing cannot be prevented via the settings of the browser, but rather through the corresponding setting of the flash player. If the user prevents or restricts the installation of cookies, this can lead to the fact that not all functions of Facebook are fully usable.
More information on the processing activities, their prevention and the deletion of the data processed by Instagram can be found in Instagram's data policy:
It is not excluded that the processing by Facebook Ireland Ltd. also via Facebook Inc., 1601 Willow Road, Menlo Park, California 94025 in the USA.
https://help.instagram.com/519522125107875
https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active
Use of Facebook social plugins
conplus uses so-called social plugins (“plugins”) from the social network facebook.com, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). The plugins can be recognized by one of the Facebook logos (white "f" on a blue tile or a "thumbs up" sign) or are marked with the addition "Facebook Social Plugin". The list and appearance of the Facebook social plugins can be viewed here: https://developers.facebook.com/plugins.
When you visit a page on this website that contains such a plug-in, your browser establishes a direct connection to the Facebook servers. The content of the plugin is transmitted from Facebook directly to your browser, which integrates it into the page. conplus therefore has no influence on the scope of the data that Facebook collects with the help of this plugin and therefore inform yourself according to our level of knowledge:
By integrating the plugins, Facebook receives the information that you have accessed the corresponding page of our website. If you are logged in to Facebook, Facebook can assign the visit to your Facebook account. If you interact with the plugins, for example by pressing the Like button, the corresponding information is transmitted from your browser directly to Facebook and stored there. If you are not a member of Facebook, there is still the possibility that Facebook will find out and save your IP address.
The purpose and scope of the data collection and the further processing and use of the data by Facebook, as well as your rights and setting options for protecting your privacy, can be found in Facebook's data protection information: https://www.facebook.com/policy.php.
If you are a Facebook member and do not want Facebook to collect data about you via our website and link it to your member data stored on Facebook, you must log out of Facebook before visiting our website.
Use of Twitter social plugins
conplus uses the tweet and follow buttons of the social network Twitter, which is operated by Twitter Inc., 795 Folsom St. Suite 600, San Francisco, CA 94107, United States. The buttons can be recognized by a Twitter logo (little blue bird) and the words "Tweet" or "Follow" on a white or light blue background.
When you visit a page on this website that contains such a button, your browser establishes a direct connection to the Twitter servers. The content of the Tweet and Follow buttons is transmitted from Twitter directly to your browser, which integrates it into the website. webandmore therefore has no influence on the amount of data that Twitter collects with the buttons, but we assume that your IP address will also be recorded.
For the purpose and scope of the data collection and the further processing and use of the data by Twitter, as well as your rights and setting options for protecting your privacy, please refer to Twitter's data protection information: https://twitter.com/privacy.
If you are a Twitter member and do not want Twitter to collect data about you via our website and link it to your member data stored on Twitter, you must log out of Twitter before visiting our website.
Linking social media via graphics or text link
We also advertise on our website presences on the social networks listed below. The integration takes place via a linked graphic of the respective network. The use of this linked graphic prevents a connection to the respective server of the social network from being automatically established when a website with a social media application is called up in order to display a graphic of the respective network itself. The user is only forwarded to the service of the respective social network by clicking on the corresponding graphic.
After the user has been forwarded, information about the user is recorded by the respective network. It cannot be ruled out that the data collected in this way will be processed in the USA.
First of all, this includes data such as IP address, date, time and page visited. If the user is logged into his user account of the respective network, the network operator may be able to assign the information collected from the specific visit of the user to the user's personal account. If the user interacts via a “Share” button on the respective network, this information can be saved in the user's personal user account and published if necessary. If the user wants to prevent the information collected from being directly assigned to his user account, he must log out before clicking on the graphic. There is also the option of configuring the respective user account accordingly.
The following social networks are linked to our website:
Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland, a subsidiary of Facebook Inc., 1601 S. California Ave., Palo Alto, CA 94304, USA.
Privacy Policy: https://www.facebook.com/policy.php
Certification EU-US data protection ("EU-US Privacy Shield")
https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active
Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA
Privacy Policy: https://twitter.com/privacy
Certification EU-US data protection ("EU-US Privacy Shield")
https://www.privacyshield.gov/…0000TORzAAO&status=Active
YouTube
Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, a subsidiary of Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043 USA
Privacy Policy: https://policies.google.com/privacy
Certification EU-US data protection ("EU-US Privacy Shield")
https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active
LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland, a subsidiary of the LinkedIn Corporation, 1000 W. Maude Avenue, Sunnyvale, CA 94085 USA
Privacy Policy: https://www.linkedin.com/legal/privacy-policy
Certification EU-US data protection ("EU-US Privacy Shield")
https://www.privacyshield.gov/participant?id=a2zt0000000L0UZAA0&status=Active
(Stand: Mai 2018)